Home Away From Home
The Housekeeping Department of the Hotel Industry stands for one motto - 'Creating a home away from home'. The Housekeeping Department takes immense pride in maintaining the utmost standards of cleanliness and quality. The target of all accommodation establishments is to offer their guests with hygienic, pleasant and welcoming surroundings that offer complete value for guest's money.
Plays a vital role in the industry
Housekeeping is an important department of the hotel industry especially responsible for cleanliness, aesthetic upkeep of the rooms, maintenance, public area, back area and surroundings. After cleanliness and quality of the rooms and services, a hotel solely survives on the sale of room, food, beverages and other minor amenities and services, for instance, health club, gymnasiums, relaxing spas etc.
The sale of the rooms and services constitute a minimum of 50% of all sales, making it a major constituent of the hotel's margin of profits. Now, the effort and hard work that the housekeeping department makes in giving their guests a desirable experience often has a direct bearing on the guest's stay in the hotel. Hotel rooms and suites are the heart of a hotel. And the housekeeping department not only prepares tidy and comfortable guestrooms on a regular basis for arriving guests, but also cleans and maintains a certain quality of rooms in a hotel so that the surroundings look as fresh as new and attract guests to stay longer or choose the services again in future and also make forced to their relatives and friends to get experience form the same hotel.
Thus, Housekeeping is an ancillary department that is committed to devoting its services in a huge way towards the overall reputation and success of the hotel industry.
It is often said that the job of housekeeping department is a well-rounded operation that tirelessly works for a time frame of 24 x 7 x 365. Other than the hotel industry, professional housekeeping personnel are highly in demand in cruise liners. Since several such organizations prefer to outsource housekeeping functions, contract housekeeping is becoming an extremely popular choice these days. So it is for sure to get more and more opportunities in housekeeping department in coming trends.